MASSACHUSETTS MENTAL HEALTH BILLING & CREDENTIALING
Get paid on time, without the paperwork.
No more evenings buried in paperwork or hours on hold with insurance companies. Billing and Credentialing built only for mental health practices, so you can focus on your clients.
Since 2016
supporting mental health providers
~$20,000
recovered for one practice after a previous biller's errors
Solo to group
practices of every size
Massachusetts
local, and focused only on MA practices
SERVICES
Billing and credentialing, handled with care
Billing & Claims
From submission to payment, including all the insurance follow-up, so you never sit on hold.
Claims · Verification · Denials · Payment posting
“By the end of it, all of the claims were paid out, and I was able to breathe again.”
Stephanie Taylor, LMHC
Credentialing
Get in-network without stacks of forms and hours waiting on insurance companies.
Applications · Contracting · Insurer follow-up
“Their credentialing support alone has lifted hours and hours of administrative work off my plate.”
Amelia Hasbun, LMFT
Insurers: BCBS, Point32Health, Medicare, MassHealth, Aetna, Cigna, Optum, Carelon and more
Systems: TherapyNotes, SimplePractice, Sessions Health and Tebra · HIPAA-compliant
HOW IT WORKS
Simple steps, handled for you
Billing
Reach out. Send us a note through the contact form, and we’ll reply by email.
Get started. We send you our onboarding form and set up a workflow that fits your practice.
Easy setup. Add us to your EHR, use our billing system, Tebra, or send us a spreadsheet. Whichever is easiest.
You get paid. We submit clean claims, follow every one and post your payments.
Credentialing
Reach out. Tell us which insurance companies you’d like to join.
Get started. We send the agreement, invoice, a short form and the list of documents we need.
Apply and follow up. We submit your applications and follow up with each insurer for you.
You’re in-network. We let you know by email once you’re approved.
SIMPLE, FAIR PRICING
You only pay for billing when you get paid
Billing
A percentage of what we collect for you, so you only pay when you get paid. A small monthly minimum applies.
Credentialing
A flat fee per insurance company, with a discounted rate when you also use our billing services.
MEET LESLY GUERIN
The details, handled with care.
I started EllBee part-time to help pay my mother’s medical bills. My first client was a local psychiatrist, and the practice grew through referrals from providers who wanted a biller they could trust and who actually responds.
After she passed, I made EllBee my full-time work in her honor. The name is a play on her initials: LiliBeth, L.B., EllBee.
Today LB Services LLC, doing business as EllBee Services, is a local, woman-owned business in Springfield, MA. Every practice I work with gets my personal attention, quick email replies and honest communication.
OUR TEAM
The people behind EllBee
Lesly Guerin
FOUNDER
Leads billing and credentialing for every practice, with personal attention from start to finish.
Jenny Cosmo
OPERATIONS / ACCOUNT MANAGER
Keeps operations and client accounts running smoothly behind the scenes, so every practice gets the support it needs.
KIND WORDS
Trusted by therapists and practices
“She fought with the insurance companies for reimbursement and was able to recoup almost $20,000.”
Lauren Harris, LMHC
Center for Perinatal Wellness
“If you’re on the fence, just hire Lesly. Consider her a form of self-care!”
Kristin Espinosa, LMHC
Inner Catalyst Therapeutic Solutions
“Choosing EllBee Services has been one of the best decisions we’ve made for our growing practice.”
Cheryl Przezdziecki, LMHC
The Women’s Center for Healing
“I never have to worry about getting paid on time.”
Carolyn Wallace, LICSW
FROM THE BLOG